Hanqi Wen

Ph.D. Candidate in Technology and Operations
Stephen M. Ross School of Business, University of Michigan

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E-mail: hanqiwen@umich.edu

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Welcome!

I am Hanqi (pronounced Hahn-chee), a Ph.D. candidate at the Stephen M. Ross School of Business, University of Michigan. I am fortunate to be advised by Professors Izak Duenyas and Joline Uichanco.

I am broadly interested in operations management questions inspired by real-world observations. My recent research explores the pivotal role of product quality in shaping operational decision-making across the product lifecycle, from customer feedback-driven innovation in the early stages to e-commerce fulfillment in the later stages. I mainly employ analytical methodologies such as dynamic programming and game theory to address these challenges.

Research Interests: Platform operations; e-commerce fulfillment; product development and innovation; service operations.

Before joining Ross, I received a Master’s degree in Management Science from Peking University and a Bachelor’s degree in Industrial Engineering from Tsinghua University.



Selected Works

  1. R&R
    The Interplay Between Customer Feedback Solicitation and Innovation: A Dynamic Solution
    Hanqi Wen, Izak Duenyas, and Joline Uichanco
    2025
    Major Revision at Manufacturing & Services Operations Management
  2. Working Paper
    Pooling Goods of Different Quality: Platform Design under Inventory Commingling
    Hanqi Wen, Izak Duenyas, and Joline Uichanco
    2025